1. Introduction

This privacy policy is intended for all FIRA Application users and explains what, why and how happens with your personal data. Furthermore, it informs about the user’s rights and how to exercise them.

We, the company FIRA Solutions d.o.o. (manager of personal data processing), collect and process the data of our users of the FIRA application fairly and transparently, in accordance with current regulations. This Privacy Policy describes what data we collect and for what purpose.

For all questions regarding the processing of your personal data, you can contact us by e-mail: info@fira.finance or by regular mail: FIRA Solutions doo, Trg Josipa Jurja Strossmayer 8, 10000 Zagreb. The security and privacy of your data is extremely important to us, so we protect your data with modern security technology.

2. Definitions
FIRA or Financials, Invoicing, Reporting – App, a web application that offers financial management functionality to Business entities available through a Web page with all associated subdomains, web pages, links, content, software, services, materials and information
Business entity A legal or natural person that performs activities in accordance with legal regulations (trading company, craft, freelance, OPG, etc.)
Website https://fira.finance
3. What data do we collect?

When you use the Application by accessing it through the Website, we collect the personal data we need in order to be able to access the Application and to make FIRA fully functional for you. All the data you enter in the Application are still your property. FIRA enables the export of your documents that are in the Application.

When you register, we need your name, email address and password. The password you choose is encrypted and thus inaccessible to us. All other data we collect is related to the Business Entity you represent.

Furthermore, we may collect certain data (statistical information) when you use the Application:

  • Information about the devices you access
  • Information about how you access and IP address
  • Information about the software you use (operating system, browser type, etc.)
  • Other technical data
  • Measurement data about how (what) and when you use the Application
  • Other data we use to provide you with the best user experience
  • Other information you voluntarily share

Customer data

In the Application, you have the ability to keep a register with your clients and use client information to, for example, write invoices more easily. These can be Business Entities or natural persons.

If you use this functionality, we collect the name and OIB of the client, address, VAT number and e-mail and telephone number of the client.

Data on authorized persons.

In the application, you have the option to authorize other natural persons. We also collect the personal data of the authorized person so that they can create a user account and so that the Application is functional for them.

4. How do we use the data we collect?

We use your data:

  • to activate your user account in the Application
  • for some of the FIRA functionalities, such as issuing invoices (data on the Business Entity)
  • that we can provide assistance
  • that we can contact you through FIRA or other channels
  • that we can continuously improve the Application (related to statistical information).
5. Who besides us has access to your personal data?

You share your data with others if you initiate it in the Application and thereby give your consent. For example, when you send an outgoing invoice, you share the information that is on the invoice.

In addition, no one has access to your personal data except FIRA Solutions doo and our partners who develop the Application with us.

6. Where will your data be processed and how long do we store it?

Your personal data will be processed within the European Union/European Economic Area (EEA). Your personal data, data about the Business entity you represent and all data you entered in the Application will be stored until you delete your user account, which you can do at any time.

7. What are your rights in relation to personal data?
  • to access your personal data
  • to delete personal data if they are no longer needed in connection with your business relationship with us
  • on the up-to-dateness of your personal data with us, and you can request changes if appropriate
  • on the restriction of processing and the right to portability of personal data
  • to submit a complaint to Us or the competent state authority

Please contact us if you want to exercise your rights, if you have questions or doubts regarding your personal data.

8. Amendments and additions

We are continuously working on improving the Application and introducing new functionalities. For this reason, the method of data collection, storage and processing may change. In accordance with the changes, we will adjust our Privacy Policy and inform you about it. The latest version of the privacy policy will be available on Our Website.

9. Security

The security of your data is extremely important to us. We use technical and organizational protection measures to protect your data. Unfortunately, no security system guarantees 100% efficiency. We need your help to maintain security. It is your responsibility to ensure that your personal information is accurate and that your passwords and registration information are secure and that you do not share them with others.